CLIENT SERVICE OFFICE (X3 POSTS)
SALARY : R211 713 per annum
CENTRE : Botshabelo Labour Centre: Ref No: HR 4/4/8/636
Sasolburg Labour Centre: Ref No: HR 4/4/8/637
Ficksburg Labour Centre: Ref No: HR 4/4/8/638
REQUIREMENTS : Grade 12. Zero experience. Knowledge: Unemployment Insurance Act and
Regulations, Unemployment Insurance Contributions Act, Public Finance
Management Act, Treasury Regulations, Batho Pele Principles, Department f
Labour and UIF Policies and Procedures, UIF’s Vision, Mission and Values,
Customer Care Principles, Departmental Policies, Procedure and guidelines.
Skills: Interviewing, Communication, Listening, Conflict Management, Computer
literacy, Time Management, Customer Relations, Analytical, Interpersonal,
Telephone etiquette.
DUTIES : Provide Screening Services, Process application for UIF benefits. Register
payment continuation forms. Provide administrative functions.
ENQUIRIES : Mr M Ngono Tel (051) 534 3789
Ms M Lelope Tel: (016) 970 3200
Mr L Tlali Tel: (051) 933 2299
APPLICATIONS : Chief Director: Provincial Operations: Private Bag X 522, Bloemfontein, 9300 or
hand deliver at Laboria House, 43 Charlotte Maxeke Street, Bloemfontein.
Email: Botshabelo-FS@labour.gov.za
Email: Sasolburg-FS@labour.gov.za
Email: Ficksburg-FS@labour.gov.za
POST 10/28 : CLIENT SERVICE OFFICER: COID REF NO: HR4/4/10/201
SALARY : R211 713 per annum
CENTRE : Graaff Reinet Labour Centre, Eastern Cape Province
REQUIREMENTS : Matriculation/Grade 12/Senior Certificate. No experience required. Knowledge:
Batho Pele Principles, Public service act, Public service regulations,
Compensation Fund Value chain, PFMA and Treasury Regulations. Skills:
Business Writing Skills, Interpersonal Relations, Telephone etiquette, Computer
Literacy, Analytical, Planning and Organising.
DUTIES : Receive and verify documents for registration, Register the claims on the
Operational System. Assist employer services at the kiosk, online system and
service centres. Handle all service related queries and complaints.
ENQUIRIES : Mr L Mduduma Tel No: (049) 892 2142.
APPLICATIONS : Labour Centre Operations: P.O BOX 342, Graff Reinet, 6280. Email: JobsEC9@labour.gov.za
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